Online Quality Control

Online QC logo

Increase your Client Q/C response rate while reducing handling time and costs. Online Q/Cis a web-based client feedback system which uses email and an online QC form replacing traditional paper methods.

 

Benefits

    • Significantly reduced administrative involvement in sending out requests and documenting responses
    • Automated email send-outs & response notification completely interfaced with SearchWare
    • Increased client response from a simple web-based form than paper or mailed response cards

 


 

Features

    • Fully automated, Online Q/C generates a personalized web-based online feedback form and email request after assignments complete directly from the job order and client database
    • Clients are more likely to participate if their involvement in the feedback process is simple and quick. Therefore the response rate will be higher with significantly lower handling costs
    • The Online Q/C management system tracks outstanding requests, completed responses and reports statistics on effectiveness of your QC campaign
    • Fully customizable email request, QC form and "thank-you" email content
    • All emails are controlled by you before being sent out to clients. Online Q/C works with your host MAPI-compliant email client (Outlook, Outlook Express, Google Mail, Thunderbird etc)